Problem


When you try to launch FuseCharts nothing happens.


Solution


We have found that a number of Anti-virus software products block FuseCharts from launching. This is because FuseCharts is a new application and a number of providers do not yet "know" FuseCharts. This will resolve over time as more firms use FuseCharts.


We suggest you contact your IT department and ask them to add a "whitelist" entry to the FuseCharts executable path, this path is:


%localappdata%\FuseWorks\FuseCharts\FuseCharts.exe


If your IT provider cannot solve this, you can ask them to contact us at support@fuse.work